Please read this policy carefully before using Xormin. By using the Services, you acknowledge the practices described here. If you do not agree with this policy, please do not use the Services.
1. Who we are
Xormin is provided by Xormin Technologies Inc. ("Xormin", "we", "us", or "our"). This Privacy Policy explains how we handle personal information when you use the Xormin app, xormin.com, or related support services (together, the "Services").
2. Information we collect
The information we collect depends on how you use the Services. It may include account and contact information you provide, profile preferences, device and app information, support requests, and service diagnostics. When you choose to connect a compatible device or health-data platform, we may process the measurements and health-related data you choose to sync, such as weight, body-composition measurements, activity information, or other information made available through that connection.
3. Why we use information
We use information to provide and maintain the Services; display your synced data and trends; help connect compatible devices; respond to support requests; protect the security and reliability of the Services; comply with legal obligations; and improve features through aggregated or de-identified analysis. We do not use your health-related data for targeted advertising.
4. Permissions and connected services
Some app functions require permissions, such as Bluetooth for device pairing, notifications for alerts you choose to receive, camera or photo access for features you initiate, or health-platform access where that integration is enabled. We request these permissions only when needed for the relevant function. You can decline or revoke them in your device settings; doing so may limit the related feature without affecting unrelated Services.
5. How we share information
We do not sell personal information. We may share limited information with service providers that help us operate the Services, such as hosting, security, analytics, customer-support, and communications providers. These providers may process information only on our instructions and under appropriate confidentiality and security obligations. We may also disclose information where required by law, to protect rights and safety, or as part of a corporate transaction, subject to applicable law.
6. Retention and security
We keep personal information for as long as reasonably necessary to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is based on consent. You may also manage many permissions directly in your device settings. To make a request, please contact us through the Xormin Support page and include enough detail for us to verify and process your request.
8. Children
The Services are not directed to children under the age required by applicable law to consent to data processing. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate steps.
9. International transfers
Your information may be processed in countries other than the one in which you live. When we transfer personal information internationally, we use safeguards required by applicable law to protect it.
10. Changes to this policy
We may update this Privacy Policy to reflect changes to our Services, legal requirements, or privacy practices. If we make material changes, we will provide notice through the Services or by another appropriate method before the changes take effect. The "Last updated" date shows when this policy was most recently revised.
11. Contact us
For privacy questions or requests, please contact Xormin Technologies Inc. through the Xormin Support page. We will respond in accordance with applicable law.